Tl;dr: We’re going to collect metadata on Easterhegg 2019 to improve DECT device compatibility. All collected data will be deleted after a 4 month period. No Voice will be captured.
Why?
Last year, we almost completely replaced the Phone Operation Center (PoC) hardware and software, making it easier to use. This has given us the opportunity to provide functionality that was impossible to implement with our old setup. This includes self-registration of DECT phones, better extendability, self-administration of extensions and call groups and the LDAP phonebook. Now we want to solve another major problem from the user’s point of view. The compatibility of DECT devices. DECT-GAP is a standard which allows free interpretation of some parts. As a result, there is a considerable number of devices that do indicate DECT-GAP conformity in their datsheets, but still do not work at all or only with restrictions on our system. Up to now, no manufacturer has been willing to ensure that the devices work with our system, e.g. through firmware adaptations, even though we have made concrete suggestions for changes that wouldn’t have caused disadvantages with regard to compatibility with their own base stations.
Thomas ist Eventphone Fullstack Entwickler und gehört seit Jahren zum Team. Er liefert aber nicht nur Code und administriert das Blech, sondern ist auch im Kundensupport, der Logistik, im Backoffice sowie im Marketing und der “Unternehmenskommunikation” aktiv.