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helpdeskhowto

User Management

Search Users

https://guru3.eventphone.de/user/list

Type a name, part of a name or mail address into the search field.

List Users extentions

Add User extention

When you are already in the list user extentions mask then:

OR:

https://guru3.eventphone.de/extension/list

Type the user name into the field “Owner” to find the user.
After you found the User, fill out the other data. Only the red framed infos are necessary!
Ask if the extension should be shown in the public phonebook!

Create eventphone account

The user needs to visit this web site: eventphone.de

The user should click Login in the right upper corner.
And then the user should click on Register?.

User forgot password

The user needs to visit this web site: eventphone.de

The user should click Login in the right upper corner.
And then the user should click on Forgot password?.

Or you can send him a reset password link.

user has filled in a wrong email address

The user can not confirm his account.
User should send an email to poc@eventphone.de

User needs the Token

If the user needs the token, ask for the user name.
To be sure ask also for the email address or other details from the account.

https://guru3.eventphone.de/extension/list

Register new DECT

The user needs to visit this web site: eventphone.de
And then click on Our BLOG (*NEW*) and scroll…

English: https://eventphone.de/blog/2018/08/30/the-new-dect-registration/

German: https://eventphone.de/blog/2018/03/30/dect-anmeldung/

helpdeskhowto.txt · Last modified: 2018/12/25 19:59 by joanna

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