Differences

This shows you the differences between two versions of the page.

--- helpdeskhowto [2018/12/25 14:25] – reneger
+++ helpdeskhowto [2018/12/25 19:59] (current) – [User needs the Token] joanna
@@ Line 19: / Line 19: @@
 {{:doku-user-search-result.png?800|}}
-If you want tho give the user his token, ask him for his username and be sure this is really "his" username, so ask him for his mail adress or other details he need to know.
-https://guru3.eventphone.de/extension/list
-{{:show_user_token.png?600|}}
 ===== Add User extention =====
@@ Line 72: / Line 66: @@
 {{:wiki:send-pw.png?800|}}
 ==== user has filled in a wrong email address ====
@@ Line 78: / Line 73: @@
 User should send an email to poc@eventphone.de
+===== User needs the Token =====
+If the user needs the token, ask for the user name.\\
+To be sure ask also for the email address or other details from the account.
+{{:wiki:extension-guru3.png?600|}}
+https://guru3.eventphone.de/extension/list
+{{:wiki:user-token1.png?800|}}
+{{:wiki:user-token2.png?800|}}
 ===== Register new DECT =====