Differences

This shows you the differences between two versions of the page.

--- helpdeskhowto [2018/12/25 14:22] – added show dect token reneger
+++ helpdeskhowto [2018/12/25 19:59] (current) – [User needs the Token] joanna
@@ Line 18: / Line 18: @@
 {{:doku-user-search-result.png?800|}}
 ===== Add User extention =====
@@ Line 41: / Line 42: @@
-If you want tho give the user his token, ask him for his username and be sure this is really "his" username, so ask him for his mail adress or other details he need to know.
-{{:show_user_token.png?600|}}
 ===== Create eventphone account =====
@@ Line 68: / Line 66: @@
 {{:wiki:send-pw.png?800|}}
 ==== user has filled in a wrong email address ====
@@ Line 74: / Line 73: @@
 User should send an email to poc@eventphone.de
+===== User needs the Token =====
+If the user needs the token, ask for the user name.\\
+To be sure ask also for the email address or other details from the account.
+{{:wiki:extension-guru3.png?600|}}
+https://guru3.eventphone.de/extension/list
+{{:wiki:user-token1.png?800|}}
+{{:wiki:user-token2.png?800|}}
 ===== Register new DECT =====