Differences

This shows you the differences between two versions of the page.

--- helpdeskhowto [2018/12/25 12:05] – joanna
+++ helpdeskhowto [2018/12/25 19:59] (current) – [User needs the Token] joanna
@@ Line 18: / Line 18: @@
 {{:doku-user-search-result.png?800|}}
 ===== Add User extention =====
@@ Line 34: / Line 35: @@
 {{:doku-add-extension.png?800|}}
-Then type the user name into the field "Owner".\\
+Type the user name into the field "Owner" to find the user.\\
-After you found the User, fill out the other data.
+After you found the User, fill out the other data. Only the red framed infos are necessary!\\
+Ask if the extension should be shown in the public phonebook!
 {{:doku-add-extension2.png?800|}}
@@ Line 62: / Line 65: @@
 {{:wiki:userlist-guru3.png?600|}}
-{{:send-pw.png?800|}}
+{{:wiki:send-pw.png?800|}}
 ==== user has filled in a wrong email address ====
@@ Line 69: / Line 73: @@
 User should send an email to poc@eventphone.de
+===== User needs the Token =====
+If the user needs the token, ask for the user name.\\
+To be sure ask also for the email address or other details from the account.
+{{:wiki:extension-guru3.png?600|}}
+https://guru3.eventphone.de/extension/list
+{{:wiki:user-token1.png?800|}}
+{{:wiki:user-token2.png?800|}}
 ===== Register new DECT =====
 **The user** needs to visit this web site: eventphone.de\\
@@ Line 79: / Line 96: @@
 German: https://eventphone.de/blog/2018/03/30/dect-anmeldung/