Differences

This shows you the differences between two versions of the page.

--- helpdeskhowto [2018/12/24 18:22] – joanna
+++ helpdeskhowto [2018/12/25 19:59] (current) – [User needs the Token] joanna
@@ Line 1: / Line 1: @@
 ====== User Management ======
+https://guru3.eventphone.de
 ===== Search Users =====
+{{:wiki:userlist-guru3.png?600|}}
 https://guru3.eventphone.de/user/list
@@ Line 9: / Line 12: @@
 ===== List Users extentions =====
+{{:wiki:userlist-guru3.png?600|}}
 https://guru3.eventphone.de/user/list
 {{:doku-user-search-result.png?800|}}
 ===== Add User extention =====
-When you are already in the list user extentions mask then:
+When you are already in the **list user extentions** mask then:
 {{:doku-add-extension3.png?800|}}
@@ Line 22: / Line 28: @@
 OR:
+{{:wiki:extension-guru3.png?600|}}
 https://guru3.eventphone.de/extension/list
@@ Line 27: / Line 35: @@
 {{:doku-add-extension.png?800|}}
-Then type the user name into the field "Owner".\\
+Type the user name into the field "Owner" to find the user.\\
-After you found the User, fill out the other data.
+After you found the User, fill out the other data. Only the red framed infos are necessary!\\
+Ask if the extension should be shown in the public phonebook!
 {{:doku-add-extension2.png?800|}}
-===== User needs eventphone account =====
-Tell the user to visit this web site: eventphone.de
+===== Create eventphone account =====
+**The user** needs to visit this web site: eventphone.de
+{{:eventphone-webseite.png?600|}}
+The user should click **Login** in the right upper corner.\\
+And then the user should click on **Register?**.
+===== User forgot password =====
+**The user** needs to visit this web site: eventphone.de
+{{:eventphone-webseite.png?600|}}
+The user should click **Login** in the right upper corner.\\
+And then the user should click on **Forgot password?**.
+Or you can send him a reset password link.
+{{:wiki:userlist-guru3.png?600|}}
+{{:wiki:send-pw.png?800|}}
+==== user has filled in a wrong email address ====
+The user can not confirm his account.\\
+User should send an email to poc@eventphone.de
+===== User needs the Token =====
+If the user needs the token, ask for the user name.\\
+To be sure ask also for the email address or other details from the account.
+{{:wiki:extension-guru3.png?600|}}
+https://guru3.eventphone.de/extension/list
+{{:wiki:user-token1.png?800|}}
+{{:wiki:user-token2.png?800|}}
+===== Register new DECT =====
+**The user** needs to visit this web site: eventphone.de\\
+And then click on **Our BLOG (*NEW*)** and scroll...
+{{:wiki:eventphone-webseite-blog.png?600|}}
+English: https://eventphone.de/blog/2018/08/30/the-new-dect-registration/
+German: https://eventphone.de/blog/2018/03/30/dect-anmeldung/
-{{:eventphone-webseite.png?800|}}