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helpdeskhowto [2018/12/25 14:25] renegerhelpdeskhowto [2018/12/25 19:59] (current) – [User needs the Token] joanna
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 {{:doku-user-search-result.png?800|}} {{:doku-user-search-result.png?800|}}
  
- 
-If you want tho give the user his token, ask him for his username and be sure this is really "his" username, so ask him for his mail adress or other details he need to know. 
- 
-https://guru3.eventphone.de/extension/list 
- 
-{{:show_user_token.png?600|}} 
  
 ===== Add User extention ===== ===== Add User extention =====
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 {{:wiki:send-pw.png?800|}} {{:wiki:send-pw.png?800|}}
 +
  
 ==== user has filled in a wrong email address ==== ==== user has filled in a wrong email address ====
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 User should send an email to poc@eventphone.de User should send an email to poc@eventphone.de
  
 +===== User needs the Token =====
 +
 +If the user needs the token, ask for the user name.\\ 
 +To be sure ask also for the email address or other details from the account.
 +
 +{{:wiki:extension-guru3.png?600|}}
 +
 +https://guru3.eventphone.de/extension/list
 +
 +{{:wiki:user-token1.png?800|}}
 +
 +{{:wiki:user-token2.png?800|}}
 ===== Register new DECT ===== ===== Register new DECT =====
  
helpdeskhowto.txt · Last modified: 2018/12/25 19:59 by joanna

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