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helpdeskhowto [2018/12/25 14:25]
reneger
helpdeskhowto [2018/12/25 19:51]
joanna
Line 19: Line 19:
 {{:​doku-user-search-result.png?​800|}} {{:​doku-user-search-result.png?​800|}}
  
- 
-If you want tho give the user his token, ask him for his username and be sure this is really "​his"​ username, so ask him for his mail adress or other details he need to know. 
- 
-https://​guru3.eventphone.de/​extension/​list 
- 
-{{:​show_user_token.png?​600|}} 
  
 ===== Add User extention ===== ===== Add User extention =====
Line 72: Line 66:
  
 {{:​wiki:​send-pw.png?​800|}} {{:​wiki:​send-pw.png?​800|}}
 +
  
 ==== user has filled in a wrong email address ==== ==== user has filled in a wrong email address ====
Line 77: Line 72:
 The user can not confirm his account.\\ ​ The user can not confirm his account.\\ ​
 User should send an email to poc@eventphone.de User should send an email to poc@eventphone.de
 +
 +===== User needs the Token =====
 +
 +If the user needs the token, ask for the user name.\\ ​
 +To be sure ask also for the email address or other details from the account.
 +
 +{{:​wiki:​extension-guru3.png?​600|}}
 +
 +https://​guru3.eventphone.de/​extension/​list
 +
 +{{:​wiki:​user-token1.png?​800|}}
 +
 +{{:​show_user_token.png?​600|}}
  
 ===== Register new DECT ===== ===== Register new DECT =====
helpdeskhowto.txt ยท Last modified: 2018/12/25 19:59 by joanna