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helpdeskhowto [2018/12/25 14:22] – added show dect token renegerhelpdeskhowto [2018/12/25 19:51] joanna
Line 18: Line 18:
  
 {{:doku-user-search-result.png?800|}} {{:doku-user-search-result.png?800|}}
 +
  
 ===== Add User extention ===== ===== Add User extention =====
Line 41: Line 42:
  
  
-If you want tho give the user his token, ask him for his username and be sure this is really "his" username, so ask him for his mail adress or other details he need to know. 
- 
-{{:show_user_token.png?600|}} 
  
 ===== Create eventphone account ===== ===== Create eventphone account =====
Line 68: Line 66:
  
 {{:wiki:send-pw.png?800|}} {{:wiki:send-pw.png?800|}}
 +
  
 ==== user has filled in a wrong email address ==== ==== user has filled in a wrong email address ====
Line 73: Line 72:
 The user can not confirm his account.\\  The user can not confirm his account.\\ 
 User should send an email to poc@eventphone.de User should send an email to poc@eventphone.de
 +
 +===== User needs the Token =====
 +
 +If the user needs the token, ask for the user name.\\ 
 +To be sure ask also for the email address or other details from the account.
 +
 +{{:wiki:extension-guru3.png?600|}}
 +
 +https://guru3.eventphone.de/extension/list
 +
 +{{:wiki:user-token1.png?800|}}
 +
 +{{:show_user_token.png?600|}}
  
 ===== Register new DECT ===== ===== Register new DECT =====
helpdeskhowto.txt · Last modified: 2018/12/25 19:59 by joanna

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