Differences

This shows you the differences between two versions of the page.

--- helpdeskhowto [2018/12/25 12:27] – [Add User extention] joanna
+++ helpdeskhowto [2018/12/25 19:51] – joanna
@@ Line 18: / Line 18: @@
 {{:doku-user-search-result.png?800|}}
 ===== Add User extention =====
@@ Line 39: / Line 40: @@
 {{:doku-add-extension2.png?800|}}
@@ Line 64: / Line 66: @@
 {{:wiki:send-pw.png?800|}}
 ==== user has filled in a wrong email address ====
@@ Line 69: / Line 72: @@
 The user can not confirm his account.\\
 User should send an email to poc@eventphone.de
+===== User needs the Token =====
+If the user needs the token, ask for the user name.\\
+To be sure ask also for the email address or other details from the account.
+{{:wiki:extension-guru3.png?600|}}
+https://guru3.eventphone.de/extension/list
+{{:wiki:user-token1.png?800|}}
+{{:show_user_token.png?600|}}
 ===== Register new DECT =====
 **The user** needs to visit this web site: eventphone.de\\
@@ Line 80: / Line 97: @@
 German: https://eventphone.de/blog/2018/03/30/dect-anmeldung/