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helpdeskhowto [2018/12/24 18:29] – [User needs eventphone account] joannahelpdeskhowto [2018/12/25 14:25] reneger
Line 1: Line 1:
 ====== User Management ====== ====== User Management ======
  
 +https://guru3.eventphone.de
  
 ===== Search Users ===== ===== Search Users =====
 +
 +{{:wiki:userlist-guru3.png?600|}}
  
 https://guru3.eventphone.de/user/list https://guru3.eventphone.de/user/list
Line 9: Line 12:
  
 ===== List Users extentions ===== ===== List Users extentions =====
 +
 +{{:wiki:userlist-guru3.png?600|}}
  
 https://guru3.eventphone.de/user/list https://guru3.eventphone.de/user/list
  
 {{:doku-user-search-result.png?800|}} {{:doku-user-search-result.png?800|}}
 +
 +
 +If you want tho give the user his token, ask him for his username and be sure this is really "his" username, so ask him for his mail adress or other details he need to know.
 +
 +https://guru3.eventphone.de/extension/list
 +
 +{{:show_user_token.png?600|}}
  
 ===== Add User extention ===== ===== Add User extention =====
  
-When you are already in the list user extentions mask then: +When you are already in the **list user extentions** mask then: 
  
 {{:doku-add-extension3.png?800|}} {{:doku-add-extension3.png?800|}}
Line 22: Line 34:
  
 OR: OR:
 +
 +{{:wiki:extension-guru3.png?600|}}
  
 https://guru3.eventphone.de/extension/list https://guru3.eventphone.de/extension/list
Line 27: Line 41:
 {{:doku-add-extension.png?800|}} {{:doku-add-extension.png?800|}}
  
-Then type the user name into the field "Owner".\\  +Type the user name into the field "Owner" to find the user.\\  
-After you found the User, fill out the other data.+After you found the User, fill out the other data. Only the red framed infos are necessary!\\  
 +Ask if the extension should be shown in the public phonebook!
  
 {{:doku-add-extension2.png?800|}} {{:doku-add-extension2.png?800|}}
 +
  
  
Line 41: Line 57:
 The user should click **Login** in the right upper corner.\\  The user should click **Login** in the right upper corner.\\ 
 And then the user should click on **Register?**. And then the user should click on **Register?**.
 +
 +===== User forgot password =====
 +
 +**The user** needs to visit this web site: eventphone.de
 +
 +{{:eventphone-webseite.png?600|}}
 +
 +The user should click **Login** in the right upper corner.\\ 
 +And then the user should click on **Forgot password?**.
 +
 +Or you can send him a reset password link.
 +
 +{{:wiki:userlist-guru3.png?600|}}
 +
 +{{:wiki:send-pw.png?800|}}
 +
 +==== user has filled in a wrong email address ====
 +
 +The user can not confirm his account.\\ 
 +User should send an email to poc@eventphone.de
 +
 +===== Register new DECT =====
 +
 +
 +**The user** needs to visit this web site: eventphone.de\\ 
 +And then click on **Our BLOG (*NEW*)** and scroll...
 +
 +{{:wiki:eventphone-webseite-blog.png?600|}}
 +
 +English: https://eventphone.de/blog/2018/08/30/the-new-dect-registration/
 +
 +German: https://eventphone.de/blog/2018/03/30/dect-anmeldung/
 +
 +
helpdeskhowto.txt · Last modified: 2018/12/25 19:59 by joanna

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